REFUNDS & RETURNS POLICY
Once you have purchased goods from the Website you are committed to the transaction and your credit card will be charged immediately following your confirmation of the purchase on the Website. While we take great care in selecting the products presented on the Website, we acknowledge that from time to time problems may arise. We want to ensure that you are happy with your purchase so please contact us in the first instance if a problem does arise and we will do our best to resolve things for you.
Faulty Products: We will always meet our obligations under the Consumer Guarantees Act 1993. This means that we will replace a faulty product and will provide a refund if we are unable to replace or if we
are otherwise obliged to under the Consumer Guarantees Act 1993. Please contact us within 10 days at firstname.lastname@example.org and we will sort something out.
Exchange: Please choose carefully as we are unable to return or exchange the goods unless the goods are faulty or we are otherwise obliged to under the Consumer Guarantees Act 1993.
User information: In order to use certain Journey Food & Beverage Co services, you may be required to provide personal information (such as identification or contact information) as part of the registration process, or as part of your continued use of the services. You agree that any registration information you give to Journey Food & Beverage Co is accurate, correct and up to date.
Passwords: You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with your use of the Website. You agree that you will be solely responsible for all activities that occur under your account. If you become aware of any unauthorized use of your password or of your account, you agree to notify us immediately at: email@example.com